CRATE & BARREL
Furniture Sales Associate
Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career.
What makes a successful Crate and Barrel Furniture Sales Associate?
Check out the top traits we're looking for and see if you have the right mix. Additional related traits listed below.
- Good Listener 10
- Problem-Solver 9
- Presenter 8
- Visual Thinker 8
- Strong Sense of Style 7
- Technologically Savvy 6
- Team player
My favorite thing about my job is that I get to work with product I believe in. When I started this job (knowing I was commissioned) I was super scared to see if I could be successful. I was very happy to get realistic expectations about what to expect as well as a good amount of training time with knowledgeable associates. The thing that ended up putting my mind at ease about the job in sales was that I truly enjoyed and wanted the product I was selling for myself.Jovita, Furniture Sales Associate
Crate and Barrel, Store Opportunities & You
We have everything we need to become the most talked about store in the country. Except You. Come be a part of a fun, energetic, fast paced environment.
Design it (so they love it)
As a Design Expert in the CrateDesignStudio, you’ll take our customer’s inspirations and show them how our furniture, fabrics and décor can bring them to life. Whether you’re helping to build a digital Mood Board in the store or creating a custom floorplan during an In-Home Consultation, your amazing vision for design will transform our customers’ homes.
The Picture of Health
From medical to dental to vision, we’ve got you covered.
We offer competitive salaries and incentive programs.
Balancing Work and Life
You’ll enjoy paid vacations and holidays, flexible schedules and more.
Planning Your Future
From 401K with company match, to life insurance, we are always looking out for your future.
We provide extensive education and development programs through one on one coaching, classroom style training and online tools to make sure you reach your true potential.
Crate and Barrel takes great pride in searching out exceptional individuals with unique qualities and skills to fill the roles within our company. We invite you to submit your application for early review in anticipation of future opportunities on our team. Each of our Boston Area Metro stores (Chestnut Hill, Burlington, Boylston St., and Hingham) is seeking dedicated and enthusiastic individuals to join us.
We know the more time we have to get to know each other the better chance for a great match on both sides. Since we have more time to learn about you and your specific skills, we can be in a position to move quickly when the right opportunity is available. And you will also have the chance to get to know us better!
Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career. Speaking of rewarding, on average our Furniture Sales Associates have the potential to earn $50K in commission on top of their base salary.
- Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.
- Actively listen to and engage customers , using appropriate selling skills to match the customer's needs, and ensure their decisions build long-term relationships.
- Motivate self to stay accountable to individual sales and service goals, as determined by store management.
- Keep customer well informed about orders and any status changes; update notes on customer sales to keep sales associates informed, remaining attentive to customer needs.
- Support and actively utilize customer acquisition methods available to the store.
- Maintain strong relationships with existing customers, as well as prospect for new customers.
- Communicate company loyalty services, when applicable.
- Develop, share and apply product expertise by staying informed with the marketplace and industry trends.
- Maintain knowledge of all product information, intranet communications, and current advertising and marketing initiatives.
- Maintain sales floor coverage and follow posted schedules with regard to area assignments.
- Assist the Assistant Store Manager, Sales with ensuring furniture product and displays are maintained per the sales floor maintenance guidelines.
- Maintain flexibility with schedule to meet the needs of the team and overall business.
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
- Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.
- Actively participate in store meetings and training sessions.
- Maintain an awareness of all available resources for training and development, and actively participate in self development and growth through company resources.
- Previous customer service experience
- Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs
- Previous retail and commissioned sales experience a plus
- Good reading, written and verbal language skills (English)
- Good communication and interpersonal skills
- Good time management and organizational skills
- High school diploma/ GED or equivalent
- Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
- Must be available to work a flexible schedule including weekends and holidays
The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
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Crate and Barrel is proud to align with the Human Rights Campaign to help all customers and associates love how they live. From sound associate policies and expanded benefits to inclusive marketing, we are proud of our impact. (www.hrc.org/cei).