We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Retail Store Associate

Responsible for utilizing creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time. Maintains the sales floor and stockroom and assists with the flow of product in order to provide an engaging experience to every customer, every time.

What you'll do...

• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise.
• Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate.
• Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers.
• Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork.
• Lead by example and support store management in holding self and others accountable for store profitability and operational excellence.
• Promote the brand by engaging customers in creative activities and demonstrations.
• Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
• Engage in, maintain and support store safety standards and training.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide.
• Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed.
• Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed.
• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed.
• Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.

What you'll bring...

• Excellent interpersonal skills and ability to build rapport with customers and other associates.
• General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece.
• Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills.
• Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.
• Engage in, maintain and support store safety standards and training.
• Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus.
• Customer service experience preferred
• Retail experience preferred

• Full-Time roles:  Open availability to work flexible hours on weekdays, evenings and weekends

• Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night