Position Detail

Cross Dock Home Delivery Coordinator

Location: Fife, Washington

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Crossdock Home Delivery Coordinator. 

This is an exciting opportunity to join our growing Supply Chain organization. Our crossdock operations are critical in providing best in class customer service to our furniture customers. 

  • This is an on-site position based out of our Fife, WA Crossdock 
  • This role is an Individual Contributor  position 

A day in the life as a Crossdock Home Delivery Coordinator 

  • Manage the shipment and routing of outbound freight to ensure cost-efficient and timely delivery of product
  • Partner with internal stakeholders, drivers, vendors, customers, and contracted carriers in planning the movement of freight
  • Handle and resolve escalated customer service issues directly with the customer
  • Investigate and resolve issues related to damages, shortages, and overages
  • Coordinate communications between the cross-dock, stores, drivers and Distribution Center to maintain the highest level of service

What you’ll bring to the table…  

  • Clerical, word processing, and/or office skills
  • Good communication skills
  • Ability to work in a team environment
  • Basic English Language proficiency

We’d love to hear from you if you have…  

  • A minimum of 1+ years of related work experience
  • Customer service experience preferred
  • Associate’s degree in related field
  • Strong Mathematical skills
  • Strong problem solving and analytical skills
  • High attention to detail
  • Familiarity with AS400

Minimum Starting Rate: $23.90 Hourly
Up to: $29.88 Hourly

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Job ID 2024-19562 Date posted 06/27/2024 Position Type Full-Time

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

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