Position Detail

Cross-Dock Manager

Apply Location: Hanover, Maryland

We at Crate and Barrel want to ensure we help our customers, love, how they live, in the moments that matter.  At our Distribution Centers, we begin to instill that feeling with every package we carefully pick, pack, and ship to our customers homes and into our award-winning stores. Our assortment includes more than 13,000 SKU's between each of our 3 brands; Crate and Barrel, CB2, and Crate and Kids. We are curious and ask ourselves is there a better way to do this? As part of the team here, you'll ensure every product we sell online or in-stores is delivered on-time and with quality, ensuring our customers are amazed and delighted with their selection.

  • Maximize company growth and profitability by overseeing all aspects of the operations and associates in the cross-dock to ensure the highest level of service to area stores and customers.
  • Coordinate meetings and communication between the cross-dock, stores, drivers, and the Distribution Center to maintain the highest level of service.
  • Develop initiatives to benefit and improve all facets of the cross-dock operation.
  • Train and monitor third party contractors on Crate and Barrel delivery procedures and monitor compliance to ensure standards of service.
  • Oversee all cross-dock operations, interacting with the stores and regional Distribution Center, to provide accurate order processing and service levels for the distribution of merchandise.
  • Hire, train and develop the cross-dock associates to encourage professional growth.
  • Manage all aspects of performance and development of cross-dock associates.

Required Skills
  • 5 years of Distribution experience
  • Previous cross-dock, distribution center, or furniture store experience
  • Previous management experience
  • Proven proficiency in English language skills
  • Bilingual in Spanish a plus
  • Higher education in related field a plus
  • Ability to move and/or lift up to 65 lbs
  • Home Delivery Experience a plus
  • Full-Time T-F (6:30am - 3:00pm)

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Job ID 2019-5899 Date posted 10/02/2019 Position Type Full-Time

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.


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