Position Detail

Digital Design Assistant

Apply Location: Morton Grove, Illinois

We at Crate and Barrel want to ensure we help our customers, love, how they live, in the moments that matter. Some of our customers want to buy products they’ve never had the chance to experience in person – and that’s where our Contact Center comes in. Being a part of the contact center at any level means you are passionate about the customer and are innovative in the process. You will be an ambassador of service and become a product expert, you’ll help some of our 1.6 million customers connect with the perfect item for their home. As part of the team here, you will be committed to making the ordinary extraordinary for our customers. 

  • Work with store design experts on customer projects, designs and our design studio library.
  • Support store design experts and digital interior designers on design tasks, such as transforming  2D floor plans to 3D renderings, design revisions based on customer feedback.
  • Communicate with customers via telephone, email, live chat.
  • Assist in identifying customers design needs.
  • Maintain Design Studio material library.
  • Maintain knowledge of all product information (Crate, CB2 and Crate Kids),  and current advertising and initiatives.
  • Manage design and process flow for all store 3D design projects from start to finish.
  • Project management.
  • Ability to multitask.
  • Ability to work independently, self directed learner.
  • Strong communication skills; proficient in English.
  • Strong affinity for technology and proficient in floor planning software (CAD, Sketchup, Revit, 3D max).
  • Creative thinker, efficient problem solver and ability to accept constructive feedback. 
  • Collaborative team player with exhibited ability to operate in a highly fluid environment.

Required Skills
  • High School Diploma or GED is required
  • 1 Year previous  Interior Design and/or store visuals experience
  • 1 Year retail/customer service experience 
  • Proficiency with Mac computers and Microsoft Office Suite


The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Job ID 2019-4024 Date posted 06/17/2019 Position Type Full-Time

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.


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