Position Detail

Lifecycle Marketing Coordinator

Location: Northbrook, Illinois

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Lifecycle Marketing Coordinator.

The Lifecycle Marketing Coordinator will help support the Email Marketing team to plan, schedule, and execute timely email/SMS/push messages to our various audiences while collaborating with the Email team on email strategies and accurate execution of campaigns.

This is a hybrid position based out of our Northbrook, Illinois office

A day in the life as a Lifecycle Marketing Coordinator…

  • Manage and maintain project schedules and track progress of all email/SMS/Push sends, from initial creative through to development and deployment
  • Initiate creative briefs for all email/SMS/Push campaigns
  • Route email/SMS/Push creative through stakeholder approval process and collaborate with Design team on changes
  • Review all email/SMS proofs for content and design accuracy
  • Stay up to date on email/SMS/Push best practices and research the competitive landscape to identify new opportunities
  • Assist in strategic planning and test plan development to optimize email/SMS channel performance
  • Support the email marketing team with reporting for weekly/monthly/ad hoc campaign reporting
  • Assist with the management of email/SMS/Push messaging calendar and schedule adjustments
  • Assist Customer Service, Store Operations and IT teams with email related questions for addressing customer communication issues and troubleshooting email programs

What you’ll bring to the table…

  • Experience with ESPs, specifically Salesforce Marketing Cloud, preferred
  • Strong problem solving skills, organizational and analytical skills
  • Ability to multitask in a fast paced environment
  • Detail oriented with strong project and time management skills
  • Strong interpersonal and strong communication skills
  • Team player with demonstrated ability to work effectively with multiple cross-functional groups

We’d love to hear from you if you have…

  • 1 year of experience in developing Digital Marketing campaigns
  • Bachelor’s degree
  • Experience using ESP tools, such as ExactTarget/Salesforce Marketing Cloud (preferred), Responsys, Silverpop or CheetahMail a plus
  • Proficiency with MS Office Suite (Word, Excel, Powerpoint)


Job ID 2024-19563 Date posted 06/17/2024 Position Type Full-Time

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Don’t See Anything of Interest?

Join our Talent Community to stay in the loop with our job news and opportunities.

Sign Up (Opens in New Window)

Get To Know Our Team.

Get to know us and find out why you should become part of our team.

Woman sitting and smiling

Match Your Skills.

Search jobs based on the skills and experience in your LinkedIn profile.

Start Matching Skills