Position Detail

Site Merchant, Ecommerce

Location: Northbrook, Illinois

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Site Merchant eCommerce.

The Site Merchant eCommerce will be responsible for implementing digital merchandising strategies and executing the full life cycle of products on the website. They will support and implement on-line merchandise plans and tactics for product line(s) while consistently and thoroughly oversee proofing of site to ensure an excellent customer experience.

A day in the life as a Site Merchant eCommerce...

  • Move the production process forward by partnering with merchant teams, photo studios, production and copywriters
  • Track launch readiness to ensure timelines are met and bring visibility to any roadblocks. Ensure on time product launches
  • Build sku data in multiple retailer proprietary systems including sku set up and maintenance of sku content including product families, marketing copy, marketing bullets, regulatory information, product images, videos and other assets
  • Establish and execute strategies within product categories bringing in both analytics and company events as key drivers
  • Responsible for maintaining product integrity, content accuracy as well as taxonomy and categorization
  • Create relationships between products to best showcase assortment and encourage cross-sells
  • Support strategic merchandising direction of website
  • Maintain data integrity of online assortment
  • Rapidly troubleshoot acute live site issues and resolve back end and customer facing issues related to site assets and item data
  • Strategize and execute new selling opportunities for product assortment and site features
  • Regularly collaborate with Merchandising teams throughout the life cycle of skus to develop product expertise
  • Develop documentation of category best practices in merchandising style guide and accountability for site execution.
  • Drive conversion and sales by ensuring the product is showcased effectively on site

What you’ll bring to the table…

  • Maintain a level of product knowledge to ensure product information and presentation are accurate
  • Some experience with digital asset management tools (ie. Web Manager, AS400, PIM, QA environmentals)
  • Incorporate best practices in online merchandising while maintaining overall company, eCommerce and merchandising strategy
  • Effectively utilize all merchandising tools and features to increase sales
  • Communicate effectively and efficiently with cross-functional partners
  • Customer-centric and resourceful mindset

We’d love to hear from you if you have…

  • 1 year of retail and/or eCommerce Merchandising experience preferred
  • Bachelor's degree
  • Highly organized and exceptional attention to detail and accuracy
  • Ability to quickly learn new processes and systems
  • Ability to adapt to a fast paced and collaborative environment
  • Strong communication skills
  • Experience with MS Office and Google Suite

Job ID 2024-19427 Date posted 06/04/2024 Position Type Full-Time

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Don’t See Anything of Interest?

Join our Talent Community to stay in the loop with our job news and opportunities.

Sign Up (Opens in New Window)

Get To Know Our Team.

Get to know us and find out why you should become part of our team.

Woman sitting and smiling

Match Your Skills.

Search jobs based on the skills and experience in your LinkedIn profile.

Start Matching Skills