Position Detail

Store Manager

Apply Location: Toronto, Canada

Inspiring, confident, and ambitious, Store Managers are the leaders of our stores. Your strategic thinking, passion for retail and home design, and your ability to connect with people will help you to excel in this role. As Store Manager, you will lead and empower associates in achieving sales goals and creating an exceptional store experience. You coach and mentor associates to develop their talents and thrive in change, think big and strive toward career advancement opportunities. An excellent communicator, you steer the company vision and share business goals with your team.


Leadership

  • Lead the Assistant Managers and Leads in setting and maintaining sales, customer service and visual merchandising goals and standards for all associates.
  • Manage the recruitment/hiring, promotion, disciplinary and termination process for all store associates, and maintain all associate files.
  • Encourage and foster collaboration, cooperation, and co-ownership across all business channels.
  • Build a high energy culture of fun and engagement focused on service and results.
  • Ensure the execution and standards of the visual merchandising vision, as directed by the Visual Merchandising Department.

Job Knowledge

  • Establish priorities and set direction for the store by conducting weekly walk-throughs in conjunction with the Assistant Managers and Leads.
  • In coordination with the Area Manager, develop and analyze store and market trends and build plans to act as appropriate.
  • Ensure full understanding and awareness of all store communications including product information, current advertising, promotions and other marketing initiatives.

Results Oriented

  • Achieve established goals, identify and analyze problems, and offer solutions that produce positive results.
  • Manage controllable costs, profit and loss, and maintain fiscal responsibility for the store.

Communication/Teamwork

  • Communicate with Area/Regional managers, Trainers, and Senior Leadership on a regular basis.
  • Provide associate and customer feedback to Merchandising teams and Logistics regarding product, inventory, and delivery issues.

Required Skills

What you'll bring:

  • Your sense of personal style with a discerning eye and passion for design and home furnishings
  • 3+ years retail management experience leading a cross-functional team focused on strategy and implementing initiatives, 5+ years preferred
  • High school diploma/GED or equivalent, Bachelor's degree or equivalent preferred
  • Proven success in developing skills and future leaders and Track record of driving business results and achieving goals
  • Excellent communication skills and interpersonal skills
  • Proven ability to build a culture focused on success and teamwork

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Job ID 2019-5699 Date posted 10/03/2019 Position Type Full-Time
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The Company is an equal opportunity employer. All employment decisions will be made in compliance with applicable human rights legislation. Accommodations are available at all stages of the employment process.

Crate and Barrel welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Deepa

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