We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as an Area Manager

Motivating, confident, and determined, Area Managers lead and empower store management to achieve sales goals and own their business. Area Managers shape retail business strategies for 7+ stores with a multi-million dollar annual sales while interpreting corporate vision and dispersing messaging throughout the field. You coach and mentor store leaders to develop their teams and strategize to think big and strive toward advancement. An excellent communicator, you steer the company vision and inspire Store Managers to ensure the customer is the priority, uphold brand standards, and provide a fun and engaging shopping experience for the customer . You lead and hold stores accountable for respectful and empowered best-in class customer service.

What you'll do:

Leadership

• Inspire teams to increase sales year over year by ensuring a selling culture, leading and executing a selling focused organization and sales performance incentives.
• Driving consistent operations throughout area.
• Proactively assess the store leadership team, and guide the store manager to develop all associates.
• Lead all performance management standards in area stores.
• Maintain awareness and strong understanding of the associate talent and expertise in the area in order to leverage skills, training, and mentorship across stores, and recruiting efforts.
• Establish and manage recruiting strategies in order to build a talent pipeline.

Job Knowledge

• Maintain an understanding of competitors across geographic area and provide feedback on sales, service, product presentation, and marketing.
• Provide stakeholder and/or subject matter expertise to projects within the store organization, as well as input on store-relevant projects across the company.
• Focus on continuous learning and adaptability.

Results Oriented

• Ability to assess the situation and form a strategic plan.
• Identifying opportunities and solving complex problems on your own.
• Manage changes in the area, shifting quickly as business evolves.
• View the business with big picture thinking and local action, demonstrating initiative and courage.
• Problem solve and build solution-based action plans, including agile responses.
• Demonstrate an ability to identify what is working and what is not, how associates are performing and feeling, and how to redirect efforts and focus as appropriate.

Communication/Teamwork

• Execute leadership decisions, supporting all efforts and initiatives across all business channels implemented by the company.
• Develop relationships with business partners throughout the organization.
• Partner with the regional director and store managers on strategic decision-making and ongoing feedback for continuous improvement.
• Solicit feedback from various business channels and customers in order to deliver the best product and customer service possible.

What you'll bring:

• 3-5+ years experience in multi-unit retail management role; experience with $50 million+ volume strongly preferred
• Proven success in developing skills and future leaders within complex business operations
• Excellent communication skills and interpersonal skills
• Track record of driving business results and achieving goals
• Your sense of personal style with a discerning eye and passion for design and home furnishings
• Passion to be the best