Position Detail
Operations Associate
Location: McLean, VirginiaWe inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too.
A day in the life as an Operations Associate...
Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
Perform duties associated with receiving and processing incoming shipments. Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
Assist in preparing the stockroom for inventory and perform assigned inventory duties
Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management, as appropriate
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
Organize and maintain the stockroom with the Operations Team
Work closely with the Sales Associates, Visual Merchant and management team to maintain the sales area, including merchandise and the physical space
Assist the Visual Merchant to support seasonal floor changes, as needed
Inform the Operations Team and the Visual Merchant of the receipt of any new items, any overages or shortages of merchandise, and/or the condition of merchandise
What you'll bring to the table...
Excellent interpersonal skills and ability to build rapport with customers and other associates
General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system
Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
Engage in, maintain and support store safety standards and training
Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus
We'd love to hear from you if you have…
Customer service experience preferred
Retail experience preferred
Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits
Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”.
The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position,
please contact the location you are applying to
here
and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
Questions? Please reach out to careers@crateandbarrel.com
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