Position Detail

Design Coordinator

Location: New York, New York

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too.

The Design Coordinator supports the design experience by organizing and managing appointments, store events, and sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers with consultations, projects, and customer outreach.

A Day in the Life as a Design Coordinator at CB2...

  • Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects.

  • Own the organization and replenishment of sales aids

  • Conduct post-purchase customer outreach

  • Support Designers and Leaders by managing pipeline activities and in-store events

  • Assist customers on the floor and pass them off to Designers as appropriate

  • Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, catalog

  • Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends.

  • Act as the point person and maintain partnerships with CDST and B2B departments

  • Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills

  • Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services

  • Assist Designers with in-home and in-store consultations

  • Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service

  • Support store training and education on design services to drive a clear understanding of design services and offerings

  • Support large-scale projects as assigned

What you'll bring to your table...

  • Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles

  • Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs

  • Ability to stay up to date on market trends

  • Ability to be an agent of change and shift quickly as our business evolves

  • Proven track record of building long-lasting relationships with customers

  • Interpersonal skills; team player

  • Strong organizational skills

We'd love to hear from you if you have...

  • 1+ years of relevant experience in Retail or Customer Service

  • Experience organizing events

  • Proficient in Google platforms, virtual communication, and appointment management systems.


Starting Rate: $19.00 - $23.75

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Job ID R21959 Date posted 12/24/2025 Position Type Full Time

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to careers@crateandbarrel.com

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