Position Detail
Manager, Product Discovery
Location: Northbrook, IllinoisWe inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too.
This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.
A day in the life as Product Discovery Manager...
Define and Develop Product Discovery strategies for all brands, ensuring alignment with overall business goals.
Deliver Thought Leadership and Advance how data and emerging technologies influence product discovery across the customer experience.
Drive revenue growth through increased Revenue Per Visitor (RPV) via product discovery methods.
Collaborate with Brand Merchandising and Product Management teams to support a seamless navigation experience through the Product Discovery pillars: onsite filters, recommendations, merchandise sort and internal search.
Data-Driven approach used (site analytics, customer research, brand merchandising data) to identify opportunities for improvement in all product discovery mechanisms (navigation, search, recommendations) for ideal selling and brand goals.
Opportunity Identification for global opportunities to drive impact of Product Discovery across CBH brands.
Optimization and Testing roadmaps to be owned by this leader and executed in partnership with vendor and internal product teams.
Own measurement best practices, dashboards and KPIs specific to product discovery, providing data-driven insights for brand-specific prioritization and team decision-making.
Communicate product discovery strategies and results effectively to key stakeholders across departments (e.g.,Marketing, Merchandising).
Build strong relationships with internal and external partners - understand greatest business need/opportunity, directly influence external partner roadmaps while maintaining a continuous communication cadence across all stakeholders.
What you’ll bring to the table…
Strong ability to partner with Product/tech teams and external vendors to influence roadmaps and advance a mindset of continuous improvement and innovation.
Strong understanding of UX principles, and advanced data analysis techniques.
Excellent communication and collaboration skills to work effectively with cross-functional teams
A data-driven approach with the ability to analyze complex data sets and translate insights into actionable recommendations.
Proficiency in e-commerce platforms and relevant technologies (e.g., analytics tools).
We’d love to hear from you if you have…
5+ years in ecommerce merchandising, product or strategy experience in a retail environment
Experience in e-commerce site operations for multiple brands and product discovery strategies.
Experience with automation tools and methodologies is a plus.
Starting Rate: $83,000.00 - $110,000.00
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits
Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”.
The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position,
please contact the location you are applying to
here
and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
Questions? Please reach out to careers@crateandbarrel.com
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