We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Senior Analyst, Product Discovery.

This position can be remote or hybrid.

The Senior Analyst of Product Discovery is accountable for helping set the strategic direction and implementation of different components of customer product discovery on-site and off-site to maximize product visibility and conversion. Product Discovery collectively covers key areas such SEO, onsite filters, recommendations, merchandise sort and internal search which are key enablers of the digital experience. You will work with Brand Merchandising and Product Management teams to craft a seamless navigation experience with user-friendly filters, sorting options, and personalized recommendations and fine-tune internal search for optimal product discovery. You'll be focused on analyzing data, identifying opportunities, and implementing strategies that enhance customer product discovery. While this role is focused on the Crate and Barrel brand, there will be cross-brand and cross-discipline strategies that extend the impact of the role to the full organization.

Primary Responsibilities: 

• Drive execution of comprehensive product discovery strategies for all brands, ensuring alignment with overall business goals.
• Collaborate with Brand Merchandising and Product Management teams to support a seamless navigation experience through the Product Discovery pillars: SEO, onsite filters, recommendations, merchandise sort and internal search
• Analyzing data (site analytics, customer research, brand merchandising data) to identify opportunities for improvement in all product discovery mechanisms (navigation, search, recommendations) for ideal selling and brand goals.
• Manage dashboards and KPIs specific to product discovery, providing data-driven insights for brand-specific prioritization and team decision-making.
• Manage SEO efforts in collaboration with Marketing teams, ensuring a unified search strategy encompassing paid and organic channels for increased product visibility.
• Communicate product discovery strategies and results effectively to key stakeholders across departments (e.g.,Marketing, Merchandising).
• Build strong relationships with internal and external partners (e.g., SEO agencies, data providers) to ensure successful collaboration towards product discovery optimization.

Knowledge, Skills, and Abilities:

• Strong understanding of SEO best practices, UX principles, and advanced data analysis techniques.
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• A data-driven approach with the ability to analyze complex data sets and translate insights into actionable recommendations.
• Proficiency in e-commerce platforms and relevant technologies (e.g., analytics tools).

Experience Required: 

• 3+ years in ecommerce merchandising, product or strategy experience in a retail environment
• Experience in e-commerce site operations for multiple brands and product discovery strategies.
• Experience with automation tools and methodologies a plus.

#li-remote

Minimum Starting Rate: $68,000.00 Annually

Up to: $90,000.00 Annually

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.