Position Detail

Senior Product Manager; Ad-Tech & Customer Data

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Location: Northbrook, Illinois

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too.

As the Senior Product Manager for Marketing Technology – Ad-Tech & Customer Data, you will serve as the strategic leader responsible for architecting the intersection of our customer data infrastructure and advertising technology stack. In this high-impact role, you will drive the optimization of customer experiences, advanced measurement, and personalized activation across social, paid, display, and other digital channels. You will define and execute a transformative MarTech roadmap that empowers Performance Marketing, CRM, and Analytics teams by leveraging a unified customer view and robust data orchestration. By blending agile delivery with expertise in Customer Data Platforms (CDP) and identity resolution, you will act as a primary subject matter expert, navigating complex data landscapes and identifying innovative digital solutions that align with core business objectives and stakeholder needs.

  • This position is fully remote

  • This role is an Individual Contributor position

A day in the life as a Senior Technology Product Manager...

  • Define the priority, scope, and direction for a comprehensive Ad-Tech and Customer Data strategy, ensuring alignment of complex product workstreams that support Performance Marketing, CRM, and business goals

  • Establish clear and measurable Key Performance Indicators (KPIs) that track the success of audience activation and customer data health to inform high-level strategic decisions

  • Collaborate cross-functionally with Technology, eCommerce, CRM and Marketing teams across the portfolio to support timely, efficient, and predictable delivery

  • Leverage a comprehensive understanding of the MarTech ecosystem including CDPs, identity resolution, and server-side tracking (CAPI) to proactively align roadmaps and data dependencies across the organization

  • Execute “best in class” MarTech product management methodologies, continually evolving data-driven techniques to improve audience

  • Oversee the entire product lifecycle of customer data solutions, from initial data ingestion and identity stitching to activation across paid media channels, measurement and data extraction

  • Manage the product and opportunity backlogs to consistently innovate in ways that enhance the unified customer profile and improve the overall digital customer journey

  • Guide and influence the priority, scope, and direction of multiple product streams, ensuring a seamless integration between ad-tech execution and the foundational customer data layer

  • Identify, evaluate, and recommend external MarTech vendors, such as CDPs and Identity Resolution providers, and manage those relationships including contract negotiations and performance renewals

  • Manage relationships with external vendors and customer success teams

What you'll bring to the table...

  • Extensive knowledge of Product Management best practices and strategies

  • Strong Stakeholder Management skills with the ability to think strategically and align product decisions with business goals

  • Strong Data Analysis skills and the ability to use data to inform product decisions

  • Proficiency in agile methodologies

  • Ability to identify and solve complex problems, with a focus on finding creative solutions in order to achieve results and deliver impactful products

  • Adaptability and a willingness to learn and experiment

  • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, Jira, Confluence, and Smartsheet

We'd love to hear from you if you have...

  • 8+ years of experience in product management, with a focus on digital marketing, customer data and/or marketing technology

  • Experience supporting multiple concurrent projects 

  • Experience with ad-tech business tools

  • Experience with Customer Data Platforms (CDP)

  • Python experience a plus


Starting Rate: $130,000.00 - $162,000.00

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Job ID R23674 Date posted 04/10/2026 Position Type Full Time
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Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to careers@crateandbarrel.com

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