What does a leader at Crate and Barrel look like?

Your strategic thinking, passion for retail and home design, and your ability to connect with people will help you to excel in a leadership role at Crate and Barrel. As a leader in our stores, you inspire and empower associates to achieve their personal and professional goals. You also create an environment where associates want to provide an exceptional store experience for all of our customers. You coach and mentor associates to develop their talents, think big, and strive toward career advancement opportunities. Your commitment to high achievement and driving results is contagious to others and motivates them to do the same. 

What you'll bring:

• Retail experience with a strong passion for leading teams.
• Proven success in developing skills and future leaders.
• Excellent communication skills and interpersonal skills.
• Outstanding organizational and time management skills.
• A commitment to driving and achieving results in a fast-paced environment.
• Your sense of personal style with a discerning eye and passion for design and home furnishings.
• Availability to work days, evenings and weekends, including Saturday and Sunday in some weeks

What you'll do:

Leadership

• Directly or indirectly lead teams of associates at a variety of levels, depending on position, in setting and maintaining sales, customer service and/or visual merchandising goals and standards for all associates.
• Encourage and foster collaboration, cooperation, and co-ownership across all business channels.
• Building a high energy culture of fun and engagement focused on service and results.
• Ensure the execution and standards of the store vision and mission.

Job Knowledge

• Establish priorities and set direction for associates in conjunction with other store leaders.
• Ensure full understanding and awareness of all store communications including product information, current advertising, promotions and other marketing initiatives.

Results Oriented

• Achieve established goals, identify and analyze problems, and offer solutions that produce positive results.
• Help to manage controllable costs, profit and loss, and maintain fiscal responsibility for the store.

Communication/Teamwork

• Communicate with associates and other leaders on a regular basis.
• Provide associate and customer feedback to associates and other store leaders.
• Leadership Positions in Our Stores:

Leadership positions at Crate and Barrel: 

Team Leader, Sales

• Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Manager, Sales you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the sales floor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

Team Leader, Visual 

• You're a visual person, and a master of organization and efficiency. As Team Leader, you play a key role in creating our striking merchandise design. Positive, creative and enthusiastic, you think quickly on your feet and adapt easily to change. Supporting the Assistant Store Manager, Visual, you help to plan, perform and supervise the work of the merchandising team, shifting your focus as needed - and shifting scheduling - to put visual plans into action. You ensure product on the sales floor is well-stocked and always ready for customers to shop. You are both a mentor and a leader to Merchandising Associates. You communicate the overall design vision, answer questions, provide productive feedback and lead by example in performing high-level assignments. Your excellent communication skills also cross channels to the sales team to ensure visual merchandising is supporting their efforts.

Team Leader, Operations

• You're a master of organization and efficiency behind the scenes of our stockroom. As Operations Team Leader, you play a key role in creating our striking merchandise design. Positive, creative and enthusiastic, you think quickly on your feet and adapt easily to change. Supporting the Assistant Store Manager, Operations and Assistant Store Manager, Visual, you help to lead, plan, perform and supervise the work of the merchandising/stock team, shifting your focus as needed - and shifting scheduling - to put visual plans into action. You ensure product on the sales floor is well-stocked and always ready for customers to shop. Beyond the sales floor, your attention extends to the stockroom, which you keep organized and running efficiently at all times. You are both a mentor and a leader to Merchandising/Stock Associates. You communicate the overall design vision, answer questions, provide productive feedback and lead by example in performing high-level assignments. Your excellent communication skills also cross channels to the sales team to ensure they are involved in visual and operational excellence.

Assistant Store Manager, Sales

• As Assistant Store Manager, Sales, your passion for sales expertise and leadership over customer service will help the store to reach its highest potential. You will lead the entire sales staff to provide training for sales skills and excellent experiences for all of our customers.

Assistant Store Manager, Visual

• Being an Assistant Store Manager, Visual will bring you to the forefront of executing on Crate's high visual standards. As the leader of maintaining the store's beauty and welcoming presence for customers, your passion for design and merchandising will serve you well.

Assistant Store Manager, Operations

• Keeping the stockroom of our stores neat, organized, and helpful to our associates is the primary responsibility of the Assistant Store Manager, Operations. As a leader of providing our customers with the right products at the right time, you will help to drive productivity and efficiency in our stores.