Position Detail

Senior Manager, eCommerce Optimization

Location: Romeoville, Illinois

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too.

The Senior Manager, eCommerce Optimization is responsible for developing and executing strategic vision for ecommerce operation to drive process and capacity improvement, growth and scalability via automation, structural and systemic enhancements. This role requires a strategic mindset, strong analytical skills, and a proven track record in implementing process improvement initiatives. This role will be responsible for the execution of the company’s capital and supply chain strategy for conveyable operation through the design, implementation, and maintenance of best-in-class solutions to enable world class quality and delivery to our customers. The successful candidate will collaborate with peer leadership groups within the organization as part of a cohesive strategy supporting the overall company goals.

A day in the life as a Senior Manager, eCommerce Optimization... 

  • Develop and execute eCommerce facility automation roadmap, process and continuous improvement

  • Improve distribution center processes by applying industry leading technologies, equipment, and material handling solutions

  • Develop business case analyses and financial models to support project solutions by demonstrating an ability to gather and interpret complex data

  • Develop and implement effective labor planning strategies to optimize workforce utilization and minimize labor costs

  • Define and document best practices in Standard Operation Procedures (SOPs)

  • Serve as primary point of contact for the training, implementation, & maintenance of Labor Management System

  • Identify, analyze, and implement process enhancements to eliminate waste and improve productivity

What you'll bring to the table...

  • Ability to present concepts behind engineered solutions, implications of financial data, and define key measures of success

  • Proficiency in  warehouse management, labor management systems, and warehouse automation

  • Excellent business, financial acumen, and interpersonal skills

  • Understanding of time study, ergonomics, and engineering software to drive results

We'd love to hear from you if you have...

  • A minimum of 7 years of previous experience in the engineering field. Preferred experience in distribution, warehousing, supply chain, or manufacturing

  • Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Mechatronics Engineering or equivalent experience

  • Background in Lean and 6Sigma methodologies (Green/Black Belt certification is a plus)

  • AutoCAD, Excel, PowerPoint, and Visio, preferred

  • Working knowledge of industrial facility design


Starting Rate: $102,000.00 - $135,000.00

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Job ID R23070 Date posted 02/11/2026 Position Type Full Time

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to careers@crateandbarrel.com

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