Position Detail
Assistant Site Merchant - Strategy/Content
Location: Northbrook, IllinoisWe inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as an Assistant Site Merchant.
This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.
In this role, you will be responsible for defining & implementing digital merchandising strategies to drive conversion and category sales. You will be executing the full life cycle of products while consistently and thoroughly overseeing proofing of the site to ensure an excellent customer experience.
Primary Responsibilities:
- Build products in retailer proprietary systems, including sku set up and maintenance of sku content, including: product copy style guide, product images, videos and other assets
- Move the product creation process forward by effectively partnering with merchant and creative teams (copywriters, photo studio, production, etc)
- Strategically curates the selection, placement, and promotion of products on the e-commerce site, ensuring alignment with brand guidelines and revenue goals.
- Develops and refines merchandising rules and algorithms with a high degree of autonomy, aiming to enhance customer experience and drive key performance indicators.
- Independently manages the product lifecycle on the website, including decisions on new product launches, seasonal transitions, and end-of-life product strategies.
- Evaluates competitor merchandising tactics and market shifts, then independently recommends and implements strategic adjustments to maintain a competitive edge.
- Support team with defining & implementing product playbook strategies within categories, by leveraging analytics & executing competitive research
- Responsible for maintaining product integrity, content accuracy as well as taxonomy and categorization
- Partner effectively with merchant teams to improve accuracy and completeness of product data to positively impact product findability on site
- As needed, partner with Customer Research to conduct research projects with results that will ultimately influence site strategies
- Rapidly troubleshoot live site issues and resolve back end and customer facing issues related to site assets and item data
Knowledge, Skills, and Abilities:
- The ideal candidate will be able to efficiently meet deadlines, be detail oriented, able to self organize and strong communication skills.
- High attention to detail, process oriented, fast learner, self starter
- Demonstrated ability to learn new technology and systems
- Self-motivated, quick learner, and able to prioritize and multitask effectively
- Ability to collaborate and work on a busy and dynamic team
- Strong written and verbal communication skills
- Ability to define new strategies and processes and execute through to completion
- Ability to learn online merchandising best practices and strategies
- Comfort with online analytics (KPIs and systems/tools)
- Customer-centric and strategic mindset
- Demonstrated ability to navigate and seek solutions to problems
Experience Required:
- Bachelor's degree
- Google Suite (Gmail, GoogleDrive)
- 1-2 years of retail, eCommerce merchandising, or related experience
Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
Questions? Please reach out to careers@crateandbarrel.com
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