Position Detail
Associate Account Manager, B2B
Location: Northbrook, IllinoisWe inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too.
A day in the life as an Associate Account Manager, B2B...
Support Senior Account Managers in day-to-day account operations, ensuring multiple projects progress on time and within scope
Assist in the preparation of pitch decks, client presentations, meeting agendas, product assortments, and pricing proposals
Maintain accurate and up-to-date account records, contracts and pricing
Track sales performance, inventory availability, and demand forecasts; flag risks and opportunities proactively
Draft and manage day-to-day client communications, including meeting recaps, timelines, and action-item follow-ups to ensure accountability
Monitor invoicing, billing accuracy, and financial remittance in partnership with Care and Finance Teams
Coordinate product samples, testing, and approvals to ensure quality standards and timely execution
Assist with local installations, site visits, and onsite client meetings
Identify and recommend process improvements to enhance account efficiency, scalability, and client experience
Provide ad-hoc reporting and insights to support account strategy, renewals, and growth opportunities
What you’ll bring to the table…
Experience supporting strategic retail accounts
Familiarity with retail buying cycles, assortment planning, and promotional calendars
Strong analytical skills with attention to detail
Proactive, solution-oriented mindset
Ability to handle confidential business and customer information
Passion for retail, product, and customer experience
We’d love to hear from you if you have…
Bachelor’s degree in Business, Merchandising, Retail Management, or a related field preferred
2-3 years of experience in retail account support, wholesale sales, sales operations, merchandising, or planning
Strong organizational skills with the ability to manage multiple deadlines and seasonal priorities
Excellent written and verbal communication skills
Proficiency in Microsoft Excel, PowerPoint, and/or Google Workspace; CRM and ERP experience preferred
Comfort working with data, reports, and sales metrics
Ability to collaborate cross-functionally in a matrixed retail environment
Starting Rate: $58,900.00 - $78,050.00
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits
Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”.
The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position,
please contact the location you are applying to
here
and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
Questions? Please reach out to careers@crateandbarrel.com
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