Position Detail
Senior Product Manager, Order Processing
Location: RemoteWe inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too.
A day in the life as a Senior Product Manager, Order Processing...
Define and champion the product vision, strategy, and roadmap for the aligned product area, ensuring alignment with business goals and stakeholder needs
Execute “best in class” Technology product management methodology, continually bringing new methodologies and techniques to improve product quality and speed to market
Oversee the entire product lifecycle, from ideation and design to development, testing, and deployment, adhering to agile methodologies
Conduct thorough market research, competitive analysis, and customer insights gathering to inform product decisions and identify opportunities for innovation
Conduct product discovery activities to validate product ideas and ensure alignment with customer needs
Prioritize product features and and work based on data, customer feedback and business goals
Establish and monitor key performance indicators (KPIs) to measure product success and identify areas for improvement
Manage the product backlog and opportunity backlog to consistently innovate in ways that improve the business
Establish and conduct continual discovery cycles for the product that maximizes business value, industry trends and the full resources of the product team
Work closely with management and the product team to define a compelling product, a path to market, and evangelize that vision within the team and across the company
Identify, evaluate and recommend external vendors to support vision and roadmap where appropriate and manage vendor relationships including contract negotiations and renewals
Prioritize all defects associated with the product and/or that are impacting business partners with appropriate urgency and consideration of current backlog
What you'll bring to the table...
Extensive knowledge of product management principles, best practices and strategies
Passion for understanding and meeting customer needs
Ability to think strategically and align product decisions with business goals
Ability to identify and solve complex problems, with a focus on finding creative solutions
Strong analytical skills and the ability to use data to inform product decisions
Strong drive to achieve results and deliver impactful products
Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, Jira, Confluence and Smartsheets
We'd love to hear from you if you have...
5+ years of experience in product management, with a focus on omnichannel retail
Bachelor’s degree in business, technology, or equivalent work experience
Starting Rate: $130,000.00 - $160,000.00
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits
Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”.
The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position,
please contact the location you are applying to
here
and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
Questions? Please reach out to careers@crateandbarrel.com
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